 |
|
No Growth , No profitability ??
New client acquisition is costly and time taking issue. In current scenario small practitioners are facing this problem. New customers are negotiating fees charges, but require extensive support services thus highly demanding. Our small clients faced this problem, and being back office partners looked for solution from NDCL.
Being back office services provider we carefully mapped all activities of their customers as per fees earned . It was surprising that even client was earning reasonable fees , still profit margins were very low , with no surprise client was planning to diversify in other segments .
It is important to know that mere outsourcing will not make client profitable, it is planning and implementation of process at both ends which assist in increasing profits. With the help of NDCL plan client started taking assured 35% profit from his existing earned fees , as majority of activities at practice end is well taken care by NDCL .
Need not to say client still diversified (As the other business got good profit margin) , but with a peaceful mind ,as practice operations are in depended hands of NDCL.
